TMCnews Featured Article
November 02, 2009
Texas Surgery Center Boosts Productivity with Cbeyond's Voice, IT Applications
By Nathesh, TMCnet Contributor
Texas-based Trinity Park Surgery Center has reported enhanced its productivity with the help of Cbeyond’s reliable business communications solutions.
Trinity Park officials said they realized that Cbeyond (News - Alert) was the only provider that could offer them cost effective solutions and valuable consulting services. With the help of Cbeyond’s IT and voice applications Trinity Park reportedly saves more than $20,000 annually.
Trinity Park is an ambulatory surgical facility that claims to have dedicated itself to provide high quality, cost-effective outpatient surgical services in a friendly, patient-oriented environment. The company has employed Cbeyond’s business phone service and Fax to e-mail solutions to run and grow its business. Cbeyond has not only helped them with business communications but also with the implementation, set-up and training of Cbeyond’s services.
Darla Hardy, business manager of Trinity Park Surgery Center, said that Cbeyond’s business communications solutions provide Trinity Park with a solid service at a great price and said that the company knew that it had to switch to a provider that understood the needs of small businesses and the switch was flawless and the productivity improvements gained from Cbeyond alone have been phenomenal.
Trinity Park has to fax at least 100 pages of patient information daily, and its previous provider charged the company on a per page basis that cost the surgery center hundreds of dollars on fax services alone. But with Cbeyond’s fax to e-mail service, coupled with its premium business phone service, Trinity Park was able to save upwards of $20,000 annually. Officials were to also able to use the savings on long distance costs through Fax to Email on other areas of their business to help serve their patients.
Hardy said that one of the big reasons they chose Cbeyond was because the technicians and account managers that helped them implement the Cbeyond solution were supportive and understanding of their challenges; it wasn’t a ‘one-size-fits-all’ approach.
Steve Zimba, vice president of marketing for Cbeyond, said noted that officials focus on ensuring small business customers have the right solutions to fit their unique business communications needs. Their goal for each and every one of their 46,000 customers is to help them fuel productivity, growth and the kind of return on investment that Trinity Park has experienced in their own organizations.
In other news, Cbeyond brought VoIP to Chicago Pretzel Company and unveiled platform partner program.
Nathesh is a contributing editor for TMCnet. To read more of Nathesh's articles, please visit his columnist page.
Edited by Amy Tierney
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