TMCnews Featured Article
April 28, 2009
FreedomVOICE Offers Five Key Resources for Business Owners Buying Hosted VoIP Phone Systems
By Tim Gray, TMCnet Web Editor
FreedomVOICE (News - Alert) is ramping up its collection of in-demand tools for their Web site designed to help business owners interested in purchasing a hosted VoIP phone system, according to the company.
After receiving positive feedback on existing tools that have helped the VoIP player expand its business in recent years, while providing the SMB space with pertinent information for migrating to a complete VoIP phone system, the creators of the FreedomIQ Hosted VoIP PBX added several tools to ease the decision making process.
“FreedomVOICE has had an overwhelming response regarding the VoIP speed test, E911 information, VoIP phone comparison chart, and features and frequently asked question pages available on www.freedomiq.com,” said Eric Thomas, founder and CEO of FreedomVOICE. “We’re glad to see so many business owners reaping the benefits of our Web site, and intend on offering more resources in the future.”
The Encinitas, California-based provider of telephone communications solutions is now offering five key resources for any business shopping around for a hosted VoIP hone system including: a VoIP speed test; VoIP E911 information; VoIP phone comparison chart; hosted VoIP PBX (News - Alert) features; and a frequently asked questions section.
For starters, the VoIP Speed Test provides capabilities to simulate the placing of voice over IP phone calls to provide detailed information about what users can expect from pairing existing Internet connection with a hosted VoIP PBX. At the same time, conducting the test allows users to view upload and download speeds and analyze other important service quality issues.
Because it’s important for every business considering using a VoIP PBX system to understand how 911 emergency dialing interacts with VoIP technology, FreedomVOICE developed the VoIP E911 information section. This stems from the fact that emergency centers don’t always have the ability to get address information from a VoIP phone service, often leaving callers in emergency situation to describe there exact location. Now, business owners can verify their emergency service coverage using FreedomIQ’s VoIP E911 tool.
Among the other tools is the VoIP Phone Comparison Chart allowing users to evaluate the differences between the phones offered. As a certified reseller of Polycom VoIP phones, FreedomVOICE offers the VoIP phone comparison chart to show Polycom’s (News - Alert) SoundPoint IP family side-by-side with detailed information, such as line appearances, screen resolution, HD voice technology, and backlit LCD, according to the company.
As TMCnet reported last August, the provider of virtual office solutions announced it has been certified as a Polycom reseller for VoIP for its FreedomIQ VoIP HostedPBX service.
In addition, a special section is dedicated to providing information about hosted VoIP PBX Features from FreedomIQ from unified messaging to recorded calls to voicemail transcription.
The fifth and final section concerns Frequently Asked Questions to help companies understand hosted VoIP technology and how it is key to recognizing how it can benefit your business.
FreedomVOICE provides a thorough set of frequently asked questions on a wide range of topics, such as:
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The basics of hosted VoIP.
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Making the transition to a hosted VoIP PBX.
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Why FreedomIQ is the smart choice for your business.
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Tim’s articles, please visit his columnist page.
Edited by Tim Gray
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