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April 27, 2009

Case Study: Save 50% on Monthly Costs with Speakeasy Hosted VoIP
By TMCnet Special Guest



Millennial Media is the leading U.S. mobile advertising networks company, delivering billions of monthly ad impressions to mobile phones around the globe. The company has about 40 employees in Baltimore and a sales office in New York City. When they moved to a new office space, Millennial Media needed a phone solution that was affordable and easy to implement, with as little management overhead as possible.

 
The Challenge
With their IT director focused on other mission-critical tasks, Millennial was reluctant to take on the responsibility of an on-site PBX (News - Alert) system. Millennial was looking for a feature-rich phone system with minimal capital expense. Furthermore, in the competitive advertising business, Millennial needs every edge they can get to succeed. That’s why the company loves Speakeasy’s (News - Alert) advanced IP-enabled features.
 
The Solution
Speakeasy’s Hosted Voice system is easy to implement and manage because all the functionality is hosted on Speakeasy’s nationwide multi-redundant network. Because Speakeasy is a hosted solution, capital expense is limited to phones and voice gateway equipment. And as a VoIP solution, Speakeasy offers enormous savings on long distance. With Find Me/Follow Me, one number can reach a salesperson at home, in the office, or on a cell phone. With Remote Office, users on the go can make calls that appear to come from their office desk phones.
 
The Results
Speakeasy offers all the benefits of a PBX – with none of the management hassles. Millennial’s IT director can configure users and features from any location through an intuitive Web portal. By choosing Speakeasy Hosted Voice over a traditional PBX system, Millennial pays about 50% less month to month.
 
In addition to improving individual accessibility, Speakeasy features keep Millennial Media’s Baltimore and New York offices connected with one auto attendant, direct
extension dialing, and functional hunt groups with simultaneous ring.
 
“We’ve had fantastic success with Speakeasy Hosted Voice in terms of cost savings and customer support, but the best thing is the advanced features. Features like Find Me/Follow Me, Auto Attendant, and extension dialing between locations are completely transparent to callers, while making our employees more accessible and efficient,” said Ian Mahaney, Director of Technical Services, Millennial.

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Edited by Erik Linask

 


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